Our Product Development Process
Everything you need to know about our custom product development process in one quick guide.
Quick Facts About the Process
- Our typical lead time to develop a new product, including initial concept, formulation, samples and packaging selection is 2 to 6 weeks starting from one of our pre-developed bases and 6 to 12 weeks for fully custom development.
- Once the product development is completed, our typical lead time to deliver the full-run production is 6 to 12 weeks.
- Lead times will vary according to project specifics.
- Our Custom Product Development Process is designed for established brands. Not quite there but ready to start? Take a look at our Private Label Catalog.
Who It’s For
✔️ Brands already selling thousands of units who need a unique edge and stable supply chain.
✔️ Brands scaling into new categories that need a fast, reliable manufacturer.
✔️ Visionary launches with a clear plan and ability to scale.
Not quite there but ready to start? Take a look at our Private Label Catalog.
Lead Time
This chart outlines an illustrative product development timeline, in weeks.
Typical lead time for samples is 2 to 4 weeks for the first sample and 2 weeks for each revision.
Your specific product development timeline may vary, especially during the sample stage, according to how many revisions are needed and according to the specifics of your product.
Typical lead time for reorder is 6 to 12 weeks. Customized packaging or specific ingredient selection may affect the lead time.
Please note that these timeframes are typical estimates and can be influenced by various factors.
Onboarding
The onboarding process starts by filling out your product’s information in the Product Concept Sheet form and discussing specific details of the project with us.
Once the scope of your project is aligned, you will receive an initial Product Concept Sheet from us, including formulation, price estimates and packaging suggestions.
Please note the initial price estimates may vary as changes may be made to the formulation during later stages. A final proposal with prices will be provided once the formula is finalized.
Development Stage with Samples
Once we have an aligned concept, the next step is starting the sample manufacturing phase.
Development Stage FAQ
What is included in the Development Stage?
- Initial sample shipment, unlimited revisions, shipping to contiguous USA, internal stability testing (thermal stress + centrifuge test).
What is required from me during the development stage?
- In order to proceed with each revision we will need to receive from you thorough, structured feedback regarding the previous iteration, laying out all aspects of the product you’d like to change based on your assessment of the sample. You can review our feedback form here.
Do you run a Preservative Effectiveness Test (PET) during the development stage?
- We have internal procedures that define categories of products and we conduct PET with third-party labs to validate preservative systems approved for each category. This is a industry standard procedure to validate Preservative Effectiveness.
Manufacturing Stage
Once a final sample is approved we are ready to move your project to production.
Our typical lead time to complete an order is 6 to 12 weeks upon receiving the final design files. The main factors that can influence this lead time are customized packaging and ingredient selection. We will work with you to provide visibility on what your product’s actual lead time will be.
If you don’t have a design team, we can help you with design services.
For future reorders of the same product, no further development is needed and you can place an order and receive your production within the expected lead time (6 to 10 weeks for most products).
Manufacturing FAQ
Are you compliant with industry standard quality practices?
- All of our projects are designed and manufactured in the US, in our FDA-Registered, GMP-certified facilities.
- We follow very strict quality procedures, fully compliant with regulations and certified by a third-party auditor, NSF.
What documentation can you provide?
- Each product development project ends with a Finished Product Spec Sheet, where all the specifications of your product will be recorded.
- Each finished order goes out with a Certificate of Analysis, documenting the final quality measurements, against the specification, as well as Microbiology testing results.
- By request, as needed, we can provide Safety Data Sheet, GMP certificate, Ingredient Statement, among other relevant documentation when requested by logistics or retail partners.
Please reach out to us if you have any questions, and happy launch!
